Refund policy

FAILED DELIVERIES, REFUSED SHIPMENTS, AND INCORRECT SHIPPING ADDRESS

Ensure your order's address information is accurate to avoid shipment delays. If corrections are needed post-order placement, contact Customer Service at LUNATICSDXB@GMAIL.COM promptly. We're not responsible for lost/stolen packages or courier delays once a tracking number is issued.

• If a shipment is returned due to an invalid address, you're responsible for additional shipping charges.
• Refused packages may incur additional courier charges, deducted from your refund.